Back to Search Results

Customer Service Representative

2 to 4 Years
With Business Certificates
Established in 2013
51-200 Employees
Ayala Center Cebu, Bohol Street, Cebu Business Park, Lahug, Cebu City, Cebu
Total vacancies for this job title: 3
Posted On: January 15, 2022
Job ID: 394991

Details

CUSTOMER SERVICE REPRESENTATIVE

 

  • Receives incoming client calls and sets up appointments.

  • Sends out correspondence, including retainer agreements.

  • Uses discretion and independent judgment in handling client calls

  • Uses software to enter all case and client details, and maintains detailed logs and task history within the database

  • Conveys accurate information to clients with regard to different case types with confidence and assurance

  • Sets the tone and pace of all calls, while maintaining a professional attitude and showing empathy and patience when speaking with potential client

  • Demonstrates ability to converse with varying client personalities to collect pertinent details

  • Performs work in a detail oriented and methodical manner

( )

Quick Apply

Re-enter your email address

Be realistic. Employers may ask for proof of your latest salary. Pricing your salary too high can disqualify you from the position.


Point out why you are qualified for this job.

No File Selected

Only files with .doc, .docx, .odt, .pdf, or .rtf extensions less than 900kb are allowed

By clicking the Submit button, you confirm that you have read, understood and agreed to our Terms of Service and Privacy Policy