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Parts Supervisor

₱20,000 - 25,000 per month
2 to 4 Years
Established in 2010
51-200 Employees
AS Fortuna St. (In Front of JCentre Mall), Bakilid, Mandaue City, Cebu
Total vacancies for this job title: 1
Posted On: January 20, 2022
Job ID: 394929

Details

PARTS SUPERVISOR

 

Overview

  • Assist Aftersales manager to manage the Parts Department

  • Lead Customer Satisfaction standards and attain dealership objectives

  • Report to Department Head regularly

  • Supervise all personnel in the Parts Department

Duties and Responsibilities:

  • Implement/communicate/monitor standards mandatory parts stocking

  • Implement and support brand throughout all department activities

  • Establish parts warranty claim processing procedures

  • Ensure high quality service through available parts provided to every customer

  • Monitor ordering flow from receiving to releasing of parts

  • Maintain customer contact system to ensure customer satisfaction

  • Complete daily sales and production records as established by dealership

  • Oversee parts operation to make sure stocks are at good level with high supply rate

  • Ensure parts pricing is consistent with competitive practices and within JMC Philippines SRP

  • Prioritize shop work to ensure all customer work deadlines are met

  • Generate Parts Sales to increase overall department profitability

  • Monitors the parts inventory database and places orders as needed

Job Qualifications:

 

The successful candidate must possess the following qualifications:

 

  • Earn a Bachelor's Degree in Engineering

  • At least 5 years of relevant experience, 2 years of which in Supervisory capacity

  • With experience in Automotive Industry

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