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Patient Intake Coordinator (Backoffice)

₱20,000 - 25,000 per month
1 Year or Less
With Business Certificates
Established in 2014
51-200 Employees
10/F, i1 Bldg, Cebu IT Park, Apas, Cebu City, Cebu
Posted On: January 21, 2022
Job ID: 394896


SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for Patient Intake Coordinator (Backoffice) to start ASAP!


Executive Boutique is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 13th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say "I work at Executive Boutique and think it's a great place to work!" The owners and managers at EB care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees.  


If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Executive Boutique today and join the growing EB family. You won't regret it! 


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What we offer:

  • Starting salary package of Php 25,000

  • Signing bonus of Php 10,000

Job Overview:

  • Receives and processes patient admission into our agency's EMR system for home health services.

  • Coordinate care by assigning case manager and clinician to ensure 48 hour admission

  • Follow up on inquiries related to the patient admission and staff availability.

  • Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule.

  • Perform coordination duties to support day to day work flow of our field staff

Join us today and enjoy the following benefits:

  • Generous monthly bonus program

  • Medical / Dental coverage

  • Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB

  • Career development

  • Life insurance program

  • Vacation and family leave programs

  • Annual salary increase based on performance

  • Quarterly team outing

  • Free flowing coffee and hot chocolate

  • Free weekly in-house massage

  • Family atmosphere

  • Cozy sleeping lounge and canteen plus entertainment area

  • Great offices in IT park with outdoor private terrace overlooking Cebu City

Responsibilities and Duties Include:

  • Data Entry using EMR (Kinnser), Secure messages application, Gmail, google doc, Office (Adobe and Excel)

  • Providing outstanding customer service

  • Answering intake calls, explaining services, and setting appointments

  • Scheduling/rescheduling appointments, managing 15+ calendars

  • Assisting nursing, therapists and administrative team as needed

Desired Skills & Knowledge:

  • Must have completed at least 2 years of college education

  • Backoffice/admin office experience in Accounting/Bookkeeping or equivalent is required

  • Good English communication skills - both written and verbal

  • Strong phone skills for inbound/outbound calling

  • Strong administrative skills - accurate typing & spelling is essential to this role

  • Hospital or medical office experience preferred

  • Familiarity with medical terminology an advantage

  • Ability to work with computers and different software packages (e.g. MS Office, Adobe Acrobat)

  • Ability to enter in large amounts of data into systems

  • Ready to take new responsibilities and grow professionally

  • Willing to ask questions and work as a part of the team, even remotely located

  • Available for occasional overtime work

  • Willing to start ASAP

  • Willing to work full-time night shift

  • Willing to work onsite

  • Looking for a long-term position

Work Schedule: Night Shift

How to Apply

Interested candidates may send an updated copy of their resume to


We are only accepting online applications for now. Shortlisted candidates will receive a phone call between 10AM-7PM (Mondays-Fridays) for an interview.


Due to the volume of applications we receive every day, only shortlisted candidates will be contacted via phone and e-mail within 1-7 working days.


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