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Customer Support Agents - Up to 28K Starting Salary + 10K Signing Bonus!

1 Year or Less
With Business Certificates
Established in 2014
51-200 Employees
10/F i1 Building, Cebu IT Park, Apas, Cebu City, Cebu
This is An URGENT Job Vacancy
Posted On: January 13, 2022
Job ID: 394799

Details

SVC PH, Inc. is an affiliate of Executive Boutique Call Center and is currently looking for Customer Support/Outbound Agents to start ASAP!

 

Executive Boutique is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 13th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say “I work at Executive Boutique and think it’s a great place to work!”. The owners and managers at EB care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees.  If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Executive Boutique today and join the growing EB family. You won’t regret it!  

 

Checkout our Facebook page www.facebook.com/EBCallCenter

 

What we offer:

  • Starting salary of as much as Php25,000-Php28,000 (inclusive of account-specific allowances)

  • Signing bonus of Php10,000

  • Generous monthly bonuses (amounts may vary per account)

  • Possibility to work from home* (depending on the account and circumstances)

*Must be willing to attend training on-site

 

Enjoy the following benefits:

  • Medical / Dental coverage (HMO)

  • Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC

  • Career development

  • Life insurance program

  • Vacation and family leave programs

  • Annual salary increase based on performance

  • Quarterly team outing

  • Free flowing coffee and hot chocolate

  • Family atmosphere

  • Cozy sleeping lounge and canteen plus entertainment area

  • Great offices in IT park with outdoor private terrace overlooking Cebu City

Responsibilities:

 

The role is primarily responsible for placing outbound and/or receiving inbound calls, pre-qualifying leads and/or setting appointments.

  • Place outbound and/or receive inbound calls and ask pre-qualifying questions based on a given script.

  • Provide customer with information on products/services if needed.

  • Be passionate about the service; and enjoy working in a consultative service environment.

  • Be results-oriented; and enjoy the challenge of meeting or exceeding goals.

Desired Skills & Knowledge:

  • Clear speaking voice

  • Must have at least 6 months of BPO experience in one company

  • Excellent English communication skills - both written and verbal

  • Must have excellent command of the English language, with neutral or American accent

  • Outbound/inbound sales or upselling experience an advantage, but not required

  • Strong customer service skills

  • Strong administrative skills - Accurate typing & spelling is essential to this role.

  • Energetic, fun and confident personality

  • Willing to work full-time night shift

  • Amenable to changes in schedule and work on weekends

Work Schedule: Night Shift

How to Apply


Interested candidates may send an updated copy of their resume to jobs@ebcallcenter.com.

 

We are only accepting online applications for now. 

 

Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call between 10AM-7PM (Mondays-Fridays) for an interview within 1-7 working days.

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