Back to Search Results

Customer Services

₱16,000 - 20,000 per month
2 to 4 Years
With Business Certificates
Established in 2000
201-500 Employees
3rd Floor, Centro Building, A.S Fortuna St., Banilad, Mandaue City, Cebu
Total vacancies for this job title: 6
Posted On: January 13, 2022
Job ID: 394692

Details

CUSTOMER SERVICES

 

Job Qualification:

  • Must have a Bachelors Degree of any course

  • Must have 2-3 years experience relevant to the Job responsibilities

  • Willing to work Onsite in Cebu

  • Excellent Communication Skills

  • Knowledgeable in Advanced Excel

  • With Customer Service Experience

Duties/Responsibilities:

  • Manage inbound and outbound calls to manage effectively and efficiently large amounts of information according to client requirements of quality and accuracy while addressing its Key Performance Indicators.

  • Provide operational tasks like process entries, track and trace, follow-up customs clearance process.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

  • Identify and assess customers’ needs to achieve satisfaction.

  • Follow communication procedures, guidelines and policies.

  • Take the extra mile to engage customers.

We Offer:

  • Medical Insurance (HMO)

  • Educational Assistance Benefit

  • Salary Loan

  • Technical Certification Incentive Program

  • Learning and Development

  • Performance Bonus & Rewards

  • Company Social Activities (Team Building, Sports Fest...etc)

  • 5 days duty in a week

For more information about our company, visit our website: www.houseofit.com.au

 

( )

Quick Apply

Re-enter your email address

Be realistic. Employers may ask for proof of your latest salary. Pricing your salary too high can disqualify you from the position.


No File Selected

Only files with .doc, .docx, .odt, .pdf, or .rtf extensions less than 900kb are allowed

By clicking the Submit button, you confirm that you have read, understood and agreed to our Terms of Service and Privacy Policy