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Technical Support

1 Year or Less
With Business Certificates
Established in 2010
501-1000 Employees
Europhil Office, Rm 205, Club Ultima Residences, Tower 3, Fuente Osmeña, Santa Cruz, Cebu City, Cebu
Total vacancies for this job title: 2
Posted On: January 18, 2022
Job ID: 394554

Details

URGENT HIRING!! APPLY NOW!!

 

Blu Kuartz Holdings, Inc., its subsidiaries, and affiliates is looking for:


TECHNICAL SUPPORT

 

JOB DESCRIPTION:

  • Handling customer technical support cases through phone and email submission

  • Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations

  • Maintaining system functionality by testing computer components

  • Resolve technical issues related to network interruptions

  • Act as the initial point of contact for all computer and system related concerns from clients or other employees

  • Assist management in creating training materials pertaining to computer troubleshooting and usage

JOB QUALIFICATIONS:

  • Preferably a graduate of BS- Information Technology and any computer related course or equivalent

  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution

  • Accept constructive criticism and customer feedback regarding their experience with software or IT service

  • Excellent problem-solving skills & attention to detail

  • Excellent Written/Verbal/Visual Communication-Skills, with
    Strong Interpersonal Skills, Building Positive-Relationships

  • Willing to research on technical details when needed

  • 1-2 years of experience in the related field

  • Fresh graduates are welcome to apply

  • Willing to be assigned in Cebu City area

  • Can start immediately

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