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Medical Customer Service Representative

2 to 4 Years
Established in 2016
2-10 Employees
3F Unit 4 Tipolo Square Bldg., Lopez Jaena St., Tipolo, Mandaue City, Cebu
Posted On: January 7, 2022
Job ID: 394409


Is currently looking for:
Minimum 3 Years of Experience Needed
Job Description:
As a Medical Customer Service Representative, you are responsible for scheduling and interacting with patients via telephone, email, SMS, and perform a range of duties which includes gathering required information in preparation for the patient's on-site appointment.
  • Communicate clearly over the phone, email
  • Resolving customer inquiries/requests.
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Maintain utmost confidentiality throughout the work
Basic Qualifications:
  • Experience of at least six months in the BPO industry are preferred; applicants without work experience are also welcome to apply
  • Can speak English and/or Spanish or Chavacano.
  • Average typing skills
  • Working knowledge on computers.
  • Good customer service, multi-tasking and problem-solving skills.
  • Willing to work on graveyard shift 
  • Available for immediate employment
  • Applicant must be residing in Mandaue City and work onsite OR have a computer and high-speed internet and work from home anywhere in the Philippines, especially Manila or Cebu.
  • Medical knowledge is a plus
ABOUT Rabbitel
  • Rabbitel is an outsourcing company especially for medical practices in Los Angeles, California.

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