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Medical Customer Service Representative
2 to 4 Years
Established in 2016
3F Unit 4 Tipolo Square Bldg., Lopez Jaena St., Tipolo, Mandaue City, Cebu
Posted On: January 7, 2022
Job ID: 394409
RABBITEL INTERNATIONAL, INC.
Is currently looking for:
MEDICAL CUSTOMER SERVICE REPRESENTATIVE
Minimum 3 Years of Experience Needed
As a Medical Customer Service Representative, you are responsible for scheduling and interacting with patients via telephone, email, SMS, and perform a range of duties which includes gathering required information in preparation for the patient's on-site appointment.
- Communicate clearly over the phone, email
- Resolving customer inquiries/requests.
- Ensuring customer requests are handled in an appropriate and timely manner
- Maintain utmost confidentiality throughout the work
- Experience of at least six months in the BPO industry are preferred; applicants without work experience are also welcome to apply
- Can speak English and/or Spanish or Chavacano.
- Average typing skills
- Working knowledge on computers.
- Good customer service, multi-tasking and problem-solving skills.
- Willing to work on graveyard shift
- Available for immediate employment
- Applicant must be residing in Mandaue City and work onsite OR have a computer and high-speed internet and work from home anywhere in the Philippines, especially Manila or Cebu.
- Medical knowledge is a plus
- Rabbitel is an outsourcing company especially for medical practices in Los Angeles, California.