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Call Center Agents for Travel Account ( WFH/ON-SITE)

1 Year or Less
With Business Certificates
Established in 2016
51-200 Employees
Lahug Cebu City, Lahug, Cebu City, Cebu
Total vacancies for this job title: Over 100
Posted On: January 14, 2022
Job ID: 394276

Details

Orbit Teleservices helps organizations enhance the most-valued customer relationship by improving the methods that deliver their services. Our background as a pioneering communications company implies we have procedures, experience, and abilities that make us ready to achieve our goals as a company and the business objectives of our clients.

 

Minimum Qualifications:

  • Candidates must be willing to work in Cebu City

  • Willing to attend a Zoom interview

  • Attention to detail is required

  • Self-motivated and can handle pressure well

  • Excellent English Communication Skills

  • Knowledge in basic Microsoft programs

  • MUST not be currently employed/studying

Here's What Orbit Cebu Can Offer You:

  • 3 Dependents can be enrolled in our HMO after 3 months

  • 13th Month Pay

  • Departmental Awards

  • Maternity/Paternity Leave

  • Paid leaves 1SL/1VL per month can accumulate if unused

  • Attendance Bonus

  • 10%-15% DISCOUNT on Partner Gyms

  • Competitively priced earnings packages

  • Occupation advancement: Obtain growth by way of numerous training

Job Descriptions:

 

May conduct one or more of the following:

  • Takes action to phone problems and grievances using standardized scripts and processes

  • Gathers information, researches/resolves inquiries, and records consumer phone calls

  • Communicates most advisable solutions for agreement in a prompt method

  • Informs users about assistance offered and analyzes consumer necessities

  • Provides practical information, exercising, and aid to lower-level staff members

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