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Customer Service Representative

1 Year or Less
With Business Certificates
Established in 2018
11-50 Employees
90F Ramos St., Cogon Ramos, Cebu City, Cebu
Posted On: January 20, 2022
Job ID: 393049




Is currently looking for:




Job Qualifications:

  • Proven customer support experience or experience as a Customer Service Representative for at least 6 months in a BPO Industry.

  • Strong phone contact handling skills and active listening.

  • Customer orientation and ability to adapt/respond to different types of characters.

Job Descriptions:

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid, and complete information by using the right methods/tools

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Perks and Benefits:

  • Competitive Salary Package

  • Government Mandated Benefits

  • Life and Health Insurance

  • Monthly Activities

  • Life-Work Balance

  • Positive Culture

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