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Back to Search Results
Consumer Banking Specialist - Cebu IT Park
1 Year or Less
High School Graduates are Welcome
With Business Certificates
Established in 1961
7th Floor E-Bloc Tower 1, Cebu IT Park, Apas, Cebu City, Cebu
Total vacancies for this job title: Over 1,000
Posted On: January 12, 2022
Job ID: 392639
About the Team:
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We are proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
As a Customer Service Specialist, you will be responsible for providing outstanding service to our customers by giving timely resolutions to their queries. You will correspond with our customers through inbound or outbound calls regarding transactions on their accounts such as payments, loans, charges, interest rates, rewards, and other issues.
How to Apply?
If you feel like your skills and experience are a good fit for the role, kindly complete the following steps to experience a smooth and faster hiring process:
Submit an accomplished application form by clicking on the “Apply Now” button below.
Applicants with completed application forms can dial in to our Virtual Hub via Zoom for the initial interview. Our Virtual Hub is open from Mondays to Fridays (8:00 AM to 5:00 PM). To join, enter the Meeting ID: 944 0066 7653 (no passcode required).
Has completed at least two (2) years in college
High School graduates or with less than four (4) semesters in college must have at least one (1) year of customer service experience
Must be eligible to work in the Philippines
Some qualities we look for:
Excellent English communication skills
Have an intrinsic passion to deliver first class customer service service.
Team Player and Brand Advocate
When you join JPMorgan Chase & Co., you will enjoy the following benefits:
Competitive base salary and a wide range of benefits including paid time off, health care, insurance plans, tuition assistance, and more!
Paid classroom and on the job training, including industry leading benefits that start on Day 1.
Provide a work environment of high-energy employees that are trained, coached, focused, and driven.
Work Schedule and Location:
Work schedules will vary. Candidates must be willing to work on shifting schedules and graveyard shifts.
Must be willing to work in BGC Taguig City or IT Park Cebu City,
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients, and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.
Information about JPMorgan Chase & Co. is available at https://www.jpmorganchase.com/about/our-history.
How to Apply
Visit our career website at http://www.jpmorganchase.com/PHcareers
Via Zoom App
Enter Zoom Meeting ID: 944 0066 7653
or CLICK HERE
(no passcode required)
To prepare, please set up your device guided by the instructions below and test your connection prior the interview schedule. To help ensure the best videoconference quality, please connect to Zoom using Wi-Fi and join from a quiet location.
Limited interview slots are available for same-day processing from interview to job offer. Once capacity has been reached, the Zoom Virtual Career Hub will no longer allow applicants to enter on that day. You may visit the hub again from 8 AM to 7 PM M-F for processing or you can reply to this email with your preferred interview schedule between 8 AM to 7 PM.
Prepare your resume including your academic and employment details. Ensure that you have your dates of employment are accurate as this may impact the background check.
After dialing in, you will be in the Waiting Room until the host admits you. You will then be queued for your interview. The host will move you to the next breakout room as soon as we have an available Recruiter.
Please ensure that your full name is updated in your Zoom profile (first name, last name).
For any other questions or concerns regarding the Zoom Virtual Career Hub, please reply to this email.
How to Join a Zoom Videoconference
Join with the Zoom Application
Open the Zoom App from your personal device (mobile phone, tablet, PC or Mac)
Enter Meeting ID (mentioned above)
No access to video? Join from your phone
For Smart/Sun subscribers: Dial US Int’l Toll 1-800-1-110-2219
Enter Meeting ID followed by #, then enter # for participant code