MedSpecialized, Inc. is looking for Implementation Specialists!

WORK FROM THE COMFORTS OF YOUR HOME!*

The Implementation Specialists is allowed to work from home. Once the pandemic situation is better, the Implementation Specialists may be required to report in our IT Park office in Cebu.

Office Location: 8F Skyrise 4B, Cebu IT Park, W Geonzon St, Cebu City

Holidays: All national Philippines and USA holidays are observed.

Monthly Salary (not including bonuses): 16,000 - 25,000 PHP

Responsibilities:

Work directly with client remotely through chat or call to provide first call resolutions on the software issues they encountered
Work on assigned emails on issues received via email
Will be in charge of IMS Product training, VN customization, and Letters and Forms, and Value-Added Services
Take care client calls and transfer to designated department if necessary
Escalate issues encountered if further troubleshooting is needed
Coordinate with internal teams depending on clients' requests

Requirements:

Fresh graduates are welcome to apply!
Must be a college graduate. Preferably medical related course, IT course
Basic knowledge of medical terminologies is an advantage, but not required
BPO/Customer Service work experience is a plus
ESL/Training work experience is preferred
Good English communication skills
Must PREFER to work in graveyard shift
Able to work overtime, holidays and weekends if necessary
Must score exceptionally high in our online aptitude exams
Easy going and independent
Can work with less supervision
Confident, has high self-esteem, and must be tech savvy
Experience in project/software implementation is an advantage
Experience in software set up and troubleshooting is an advantage

Rewards Package: On top of a competitive salary, our employees enjoy these perks and benefits:

Covid-19 Vaccine Access
Robust and effective Government Benefits Administration
Relocation allowance for new hires (from Outside Cebu)
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with 1 free dependent
Free Life insurance
Free Accident insurance
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
International travel opportunities (India and US office)
Paid time offâ€”public holidays, vacation, and personal time off
Discounted Gym membership

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background, and potential for growth seen during interviews, offers may go higher or lower.

Pro tip: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com/

Implementation Specialist

₱16,000 - 25,000 per month

No Experience

With Business Certificates

Established in 2010

8F Skyrise 4B, Cebu IT Park, W Geonzon St., Lahug, Cebu City, Cebu

Total vacancies for this job title: 5

Posted On: January 28, 2022

Job ID: 392153

Applications for this jobs are now closed.