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Urgent Hiring for Workforce Analyst (OMD Analyst I)

1 Year or Less
With Business Certificates
Established in 1997
5001-10,000 Employees
G/F Synergis IT Center F. Cabahug St., Mabolo, Cebu City, Cebu
Posted On: October 15, 2021
Job ID: 390101




SYKES is the best company where you can work, learn and grow. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies.


That means that you get to work with the world's biggest brands and industry leaders! Here are some of the other benefits of working in SYKES:

  • Competitive salary, account-specific benefits and performance incentives

  • Night differential and night shift allowances

  • Paid sick and vacation leaves

  • HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents

  • Life Insurance

  • Cool office spaces and employee-centric facilities

  • Accessible locations

  • Mentoring and development programs for career growth opportunities

  • Exclusive discounts in partner establishments

  • Company-sponsored interest clubs

  • Employee engagement activities

  • Volunteer programs

SYKES has been in the Philippines for more than 20 years and is considered the country's first multinational contact center!


*The compensation package is inclusive of incentives and allowances. The basic salary varies depending on your assessment.

SYKES ASIA CEBU is looking for


Workforce Analyst (OMD Analyst I)
Earn competitive salary and great benefits!



  • Analyze and interpret data from statistical and analytical reports

  • Collect, evaluate data, prepare reports, provide business recommendations, and participate in the analysis and interpretation of data as appropriate to our clients.

  • Able to set-up and manage tool in accordance with the staffing need of the account.

Minimum Qualifications:

  • At least 1 to 2 years Workforce Analyst experience in a BPO setting

  • With background in forecasting and scheduling

  • Ability to prepare reports and presentations

  • Excellent verbal and written communication skills

  • Proficient in MS Office applications