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Customer Service Staff
Established in 2015
Luz, Cebu City, Cebu
Posted On: October 11, 2021
Job ID: 390048
CENTRAL BPO DISTRIBUTING, INC.
Is currently looking for
CUSTOMER SERVICE STAFF
Contact and setup appointments with customers.
Coordinate with scheduling team if the date or schedule does not work and give the customer another date as soon as confirmed.
Identify and assess customers’ needs to achieve satisfaction.
Keep records of customer interactions.
Follow communication procedures, guidelines, and policies.
Update sales team for confirmed appointments.
Assist scheduling team on plotting schedules and updating activities.
Candidate must possess at least a Bachelor’s/College degree.
Excellent verbal and written communication skills
Proficient in Microsoft Office applications.
Knowledge or background with SAP system is a plus.
Ability to multitask, prioritize and manage time effectively.
Maintain regular attendance and punctuality relative to daily work schedule.
Work well under pressure, capable of handling multiple tasks with less supervision.
Solution driven and team player.
Follow directions from a supervisor or manager.
Willing to work on a graveyard shift.
Can start immediately.
How to Apply