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Back-Office Associate

No Experience
With Business Certificates
Established in 2006
51-200 Employees
Paragon Plaza Ground Floor, Global Strategic Office, Highway Hills, Mandaluyong, Metro Manila
Posted On: October 4, 2021
Job ID: 389690

Details

Global Strategic is a Philippine-based company providing outsourcing solutions to businesses the world over. Managed by Business Process Outsourcing professionals from the United States, we at Global Strategic pride ourselves on our ability to fully understand the environments in which our clients operate. This understanding and depth of knowledge, has helped us to attain a level of service rarely found in the outsourcing industry.

 

BACK-OFFICE ASSOCIATE

 

Primary Responsibilities and Duties 

  • Primarily handles Property Management account. 

  • Answers inbound calls for property inquiries and maintenance work. 

  • Do outbound calls for follow-ups 

  • Update the system based on the information received from the owner/vendors/tenant 

  • Complete administrative work as instructed by the client 

  • Attend training calls and assist in drafting process documentation 

  • Send reports to clients and management 

  • Provide timely update to superiors about the work progress 

Skills and Characteristics 

  • Must not have any prior BPO experience 

  • Fresh graduates are welcome to apply 

  • Should have completed at least two (2) years in college or a vocational/short course certificate 

  • Excellent English communication skills both oral and written 

  • Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet) 

  • Customer service oriented 

  • Flexible working schedule. Willing to work on a graveyard and shifting schedule 

  • Has knowledge in basic phone etiquette. 

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