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Urgent Hiring! Virtual Receptionist for Australian Client I Morning Shift & Fixed Weekends Off

2 to 4 Years
With Business Certificates
Established in 2016
201-500 Employees
8F Crown 7 Center, Juan Luna Avenue, Kasambagan, Cebu City, Cebu
Total vacancies for this job title: 4
Posted On: October 20, 2021
Job ID: 389679

Details

What's in it for you?

  • Above-industry salary package

  • Dayshift schedule

  • Fixed weekends off

  • HMO coverage for you and your dependent/s after one (1) month

  • Free lunch every day

  • Free coffee every day (latte, americano, or cappuccino)

  • Subsidized gym membership at Holiday Gym

What should you bring to the table?

  • Excellent organisational, oral and written communication skills.

  • At least 2 years of BPO experience.

  • Strong leadership skills.

  • Good attention to details.

  • Work independently with less supervision.

  • Value accountability. 

  • Shows a high level of initiative and intelligence.

  • Possess the Executive Assistant mindset.

  • Must have a pleasing personality

What do you do for the role?

  • Greet callers with a friendly and professional tone, and ask how they can be assisted

  • Ensure accuracy in all communication forms

  • Take telephone calls and relay messages or transfer calls

  • Screen calls to ensure that only authentic calls pass through to the client

  • Retrieve voice mail and email messages and ensure that they are forwarded to the right person or handled

  • Provide callers with information on office services and directions to the client's office

  • Assist in addressing basic customer concerns

  • If needed, provide additional support to the virtual team