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Urgent Hiring! Virtual Receptionist for Australian Client I Morning Shift & Fixed Weekends Off
2 to 4 Years
With Business Certificates
Established in 2016
8F Crown 7 Center, Juan Luna Avenue, Kasambagan, Cebu City, Cebu
Total vacancies for this job title: 4
Posted On: October 20, 2021
Job ID: 389679
What's in it for you?
Above-industry salary package
Fixed weekends off
HMO coverage for you and your dependent/s after one (1) month
Free lunch every day
Free coffee every day (latte, americano, or cappuccino)
Subsidized gym membership at Holiday Gym
What should you bring to the table?
Excellent organisational, oral and written communication skills.
At least 2 years of BPO experience.
Strong leadership skills.
Good attention to details.
Work independently with less supervision.
Shows a high level of initiative and intelligence.
Possess the Executive Assistant mindset.
Must have a pleasing personality
What do you do for the role?
Greet callers with a friendly and professional tone, and ask how they can be assisted
Ensure accuracy in all communication forms
Take telephone calls and relay messages or transfer calls
Screen calls to ensure that only authentic calls pass through to the client
Retrieve voice mail and email messages and ensure that they are forwarded to the right person or handled
Provide callers with information on office services and directions to the client's office
Assist in addressing basic customer concerns
If needed, provide additional support to the virtual team