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Service Assistant

₱13,000 - 14,000 per month
No Experience
With Business Certificates
Established in 2013
51-200 Employees
Urban Deca Homes, Tondo, Manila, Metro Manila
Total vacancies for this job title: 1
Posted On: September 24, 2021
Job ID: 389250

Details

ITECH-RAR SOLUTIONS INC.
 
Is currently looking for
 
SERVICE ASSISTANT
 
Job Description:
  • Perform marketing and collection function.
  • Accept new applications from unit-owners.
  • Handle cash collection or accept payments and keep the cash box secured.
  • Issue OR/AR
  • Establish and maintain accurate records and files like subscriber's database, deposited reports, etc.
  • Add new subscribers and add plan in Integrated Management System (IMS).
  • Create payment in the IMS and record payments in the Aging of Receivable monitoring.
  • Make sure that Application Forms and other documents in the sites are properly filed.
  • Compute installation cash-out.
  • Make a JO (Job Order) Form and schedule new installation.
  • Prepare devices for installation.
  • Print flyers for marketing drive.
  • Make sure that cable boxes are properly monitored like if there are subscribers unpaid for 1 month, boxes should be pulled-out from their units.
  • Keep the devices/routers in the designated cabinets.
  • Distribute Billing Statements on the last week of the month and make sure that all bills will be distributed before due date.
  • Assist and make sure that Bills Reminders template are broadcast and done on the schedule date (usually before due date).
  • Collection text and call follow-up every after due date.
  • Send Notice of Disconnection.
  • Implement the Standard Collection Procedures and make sure that collection and marketing targets are reach.
  • Prepares Deposited Reports, cash count for and cash/check collection for deposit.
  • Assist unit owner's inquiry.
  • Conduct and inventory of materials.
  • Maintain cleanliness and orderliness in the Data Center.
  • Perform other duties as required.
Qualifications:
  • Must be a graduate of any 4 year course
  • Be able to stay calm especially under pressure
  • Experience in Credit and Collection is a plus
  • Must be excellent in both written and oral communication skills
  • Has the ability to organized and prioritize work assignments
  • Detail-oriented who take accurate and informative notes for subscribers records and follow proper company procedures and policies

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