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Apply as Chat Support Specialist! Earn Competitive Salary+Allowances+ Bonuses! Apply Now!

1 Year or Less
High School Graduates are Welcome
With Business Certificates
Established in 2000
501-1000 Employees
11th Floor, PHILAM Building, Cebu Business Park, Luz, Cebu City, Cebu
Posted On: October 15, 2021
Job ID: 389218

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Details

Our Vision:

Providing simple, innovative and affordable online solutions that change lives.
 
Our Mission:

To help customers achieve their online goals by delivering innovative, user friendly and intuitive, technology driven solutions to become the worlds most trusted and affordable online solutions provider, all backed by Best in World service.

Dreamscape Networks is Australia’s and Singapore’s #1 Domain and Website Hosting provider with a clear goal to be Australia’s and South East Asia’s #1 Online Solutions Provider. We are rapidly expanding into new high growth markets providing technology solutions to help our customers establish, build, maintain and grow their online presence. The Digital transformation is happening right now, so get on board!
 
CHAT SUPPORT SPECIALIST
 
KEY RESPONSIBILITIES:
  • Provides excellent service and support to our customers through chat and email
  • Educates customers on inquiries and other product information
  • Comprehends customers’ needs and concerns, and offers the best possible solution
  • Responds to chat messages or emails accurately in a professional and timely manner
  • Assists in providing customer support through phone when the need arises
  • Develops customer relationship by providing the Best in World service
QUALIFICATIONS:
  • Preferably an IT graduate or any related courses
  • Must have at least 1 year Customer Service experience  for Senior High School Graduates or College Undergraduates
  • Must have excellent written communication skills with accurate spelling and grammar
  • Must have an average typing speed of 45 WPM
  • Must have excellent customer service skills
  • Must have good comprehension skills
  • Amenable to work permanent night shift

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