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Jumpstart your career! Apply at Concentrix Cebu | Technical Support

No Experience
High School Graduates are Welcome
With Business Certificates
Established in 1983
10,000+ Employees
Bakilid, Mandaue City, Cebu
Total vacancies for this job title: Over 100
Posted On: October 15, 2021
Job ID: 389042


Job Description:


You are taking the next step to joining a company that is fanatical about their staff and clients. An organization that is tenacious in the pursuit of excellence and of high-quality service. You are joining a team that is not afraid to be bold and disruptive in the marketplace.


It’s time to shake things up! Join Concentrix as a Technical Chat Support Specialist!


As a Technical Chat Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;

  • Answering incoming calls from customers

  • Resolving customer inquiries/requests

  • Developing and maintaining accurate files

  • Ensuring customer requests are handled in an appropriate and timely manner

  • Utilize various Concentrix and client-based tools and applications for customer management and servicing

  • Provide cutting-edge service in a friendly, confident and knowledgeable manner

Basic Qualifications:

  • At least high school or senior high school graduate

  • Excellent English communication skills

  • Working knowledge on computers

  • Good customer service, multi-tasking and problem-solving skills

  • Willing to work on shifting schedule

Enjoy these awesome benefits when you join us as a Technical Support Specialist:

  • Paid training

  • Benefits after 6 months

  • Vacation entitlement upon hire

  • Career pathing and advancement opportunities

  • Competitive salary

  • Monthly performance incentives

Join us in Concentrix and BE the Difference for the world’s best brands!