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Join us as a Customer Service Associate and work at home after training*!
1 Year or Less
High School Graduates are Welcome
Open to Work From Home
Integrated Call Center Solutions (Philippines), Inc.
Established in 2019
8th Skyrise Alpha Building, Cebu Business Park, Mabolo, Cebu City, Cebu
Total vacancies for this job title: Over 100
Posted On: September 20, 2021
Job ID: 388674
Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. Our Fortune-500 clients rely on our vast expertise in customer care management.
Continuum customer care and call center solutions leverage world class voice, chat, email, and social technologies. We have over 15,000 employees in major international markets and serve tier 1 clients across multiple industry verticals.
Are you looking for a promising career with a global call center organization? This position will start on-site for training, so you must be willing to work at our office located in the Cebu Business Park - Skyrise Alpha Building.
Join us and earn 21,000 plus incentives*
Get hired in 3 easy steps!
Work at home requirements:
Willing to work on site for training
Stable internet connection
20 mbps internet speed and above
Must be able to hardwire directly to your modem
Background noise and distraction free
Currently residing within Metro Cebu
*After you are fully trained, you will be able to work from home. We offer paid training, competitive wages & incentives, benefits, and more.
Responds to inquiries from customers, using standard scripts and procedures
Gathers information, researches concerns, and provides resolution
Informs customers about available services and assesses customer needs
Prepares standard reports to track workload, response time, and quality of input
Position new products to all customers
Competitive compensation package plus performance-based incentive
Life insurance and Health Insurance (HMO) from day 1 of training
5 Days paid Emergency Leave
12 Days paid Vacation Leave (convertible to cash)
12 Days paid Sick Leave (convertible to cash)
We accept high school graduates
Candidate should have at least 6 months BPO experience
Experience in a Telco account is preferred
Should have excellent English communications skills
Must be willing to work on a graveyard shift, holidays, and weekends
How to Apply
Due to the current situation, we are not accepting walk in applications.
All applications will be processed virtually. The online assessment will be sent via email within 24 hours. Please check your inbox or spam folder.