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Call Center Agent: No Experience Required

No Experience
High School Graduates are Welcome
With Business Certificates
Established in 1990
1001-5000 Employees
Newtown, Mactan, Lapu-Lapu City, Cebu
Total vacancies for this job title: Over 200
Posted On: September 17, 2021
Job ID: 388065


BE PART OF OUR GREATER TEAM and enjoy the following:
  • Competitive Basic Salary (Non -Taxable Allowance and Performance Based Bonuses)
  • Salary based on Call Center Experience
  • Monthly Internet Subsidy
  • 20% Night Differential
  • Medical Benefits (Health Insurance)
  • Work At Home (WAH) Set-up Equipment
  • Free Gadgets and appliances through point system
  • Faster Career Growth (we value internal hiring and promotion)
  • At least a High School Graduate
  • Call center experience preferred but not required
  • Good to above average English communication skills
  • Willing to have training on site and have a Work at Home arrangement once in production.
  • With a Postpaid Lan Connection (at least 10mbps Internet Speed)
  • Willing to work on holidays and shifting schedules
Duties and Responsibilities:
  • Documents customer calls
  • Assists customers with functionality
  • Assist in resolving serious complaints and escalated calls
  • Maintains at a minimum, target levels of performance
  • Maintains up to date level of product knowledge
  • Multi Tasks: Listen, input data, proves solutions, navigates through various screens while applying customer satisfaction techniques