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Parts Supervisor

Managerial / Supervisory
Established in 2010
51-200 Employees
AS Fortuna St. (in front of JCentre Mall), Bakilid, Mandaue City, Cebu
Posted On: September 13, 2021
Job ID: 387983

Details

AUTO GLOBAL, INC.

 

Is currently looking for

 

PARTS SUPERVISOR

 

JOB OVERVIEW

  • Assist Aftersales manager to manage the Parts Department

  • Lead Customer Satisfaction standards and attain dealership objectives

  • Contribute to dealership profitability

  • Report to Department head regularly

  • Supervise all personnel in the Parts Department

RESPONSIBILITIES AND DUTIES

  • Implement/communicate/monitor standards Mandatory parts stocking

  • Implement and support Brand throughout all department activities

  • Establish/maintain/build parts warranty claim processing procedures

  • Ensure high-quality service through available parts provided to every customer

  • Monitor ordering flow from receiving to releasing of parts.

  • Monitor repair order trends especially with waiting parts.

  • Develop a team atmosphere both within the Parts Department and across other departments

  • Establish/maintain/monitor customer contact system to ensure customer satisfaction

  • Prioritize shop work to ensure all customer work deadlines are met

  • Plan/analyze/manage/monitor/report department finances

  • Ensure parts pricing is consistent with competitive practices and within JMC SRP

  • Conduct/report competitive market analysis to ensure competitive practices and pricing

  • Generate Parts sales to increase overall department profitability

  • Develop marketing and merchandising plans and programs across Retail

  • Ensure Parts Department employees comply with safety and environmental regulations

  • Ensure released parts with to Workshop and/or Customer are properly billed and accounted

  • Complete daily sales and production records as established by dealership

  • Oversee parts operation to make sure stocks are at good level with high supply fill/rate

  • Attain quarterly parts sales both for wholesale and retail set by the Distributor

JOB SPECIFICATIONS:

  • Must be a College Graduate

  • With experience in Automotive Industry and can handle with less supervision

  • Good communication skills, knowledgeable on parts and warehousing and process

  • Highly Knowledgeable on Microsoft

  • With Driver’s License Rc: 1 and 2

  • Must be extremely detail oriented, organized and tidy

  • Honest and Trustworthy with good work ethic and a positive attitude

  • Ability to communicate and articulate in Tagalog and English both verbally and in writing

Willing to be assigned at: Mandaue City Main Office

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