Back to Search Results
Operations Support Officer
₱22,000 - 25,000 per month
2 to 4 Years
With Business Certificates
Established in 2014
2/F, Crown 7 Bldg., Pope John Paul II Ave., Kasambagan, Cebu City, Cebu
Posted On: September 17, 2021
Job ID: 387769
Is currently looking for
OPERATIONS SUPPORT OFFICER
Salary Range: Php22,000-25,000.00
Employment Status: Full-time
- Assist team leaders with Coordination and management of operational work flow
- Analyses existing work flow and recommends process improvements for national and state operations.
- Creates, manages and implements operational procedures.
- Provides Realtime support for operations team.
- Dealing and assisting with customer inquiries
- Delivers and manages ongoing and ad-hoc reports for Operations team.
- Assists in planning and preparation of ongoing national and state operations.
- Assisting with call handling, logging, resolutions and reporting for both inbound and outbound communications.
- Assists in the onboarding of newly hired staff in different states, preparation of necessary access to systems and procurement of new hire information pertinent to their employment.
- Graduate of any 4/5 year course preferably in Industrial Engineering, Administrative Management or any in the related field.
- At least 4 years' experience in the related field
- Able to multi-task and must have strong organizational skills particularly in relation to managing multiple priorities and tasks in order to assist in the overall preparation of operational plan & schedule.
- Ability to understand business requirements and translate them into operational requirements
- Must be detailed-oriented and has the ability to work in a fast-paced environment
- Can communicate well in English both oral and written.
- Advanced knowledge on Excel and other Microsoft applications are required