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URGENT HIRING: CallCenter Agent Inbound/Outbound with Sales and Retention Experience

₱20,000 per month
2 to 4 Years
With Business Certificates
Established in 2009
11-50 Employees
5th Flr. TGU Tower, Asiatown IT Park, Salinas Drive, Apas, Cebu City, Cebu
Posted On: September 13, 2021
Job ID: 387382

Details

URGENT HIRING: CallCenter Agent Inbound/Outbound with Sales and Retention Experience

 

SALARY UP TO PHP 20,000 (+) MONTHLY INCENTIVE up to PHP 7,000-PERFORMANCE BASE + SIGNING BONUS PHP 14,000.00

 

BIG TIME BENEFITS:

  • Health and Life Insurance

  • Free Transportation

  • Weekly Team Attendance Incentive

  • Weekly Snacks

  • P3,000 Referral Fee

  • Fixed 2 Consecutive Days OFF                 

OFFICE - BASED EMPLOYEE

 

 Required Skills:

· Preferably a graduate of any 4-year course or its equivalent

· At least 6-1 year customer service and multi-media marketing experience

· Excellent written and oral communication skills.

· Willingness to learn the standards and regulatory requirements for the processed products by the Client and to familiarize self about the packaging policies applicable for the product.

· Has a strong sense for Customer Service; a Team Player; Flexible and has a strong ability to collaborate with Business Partners;

· An advocate for continuous improvement

 

PRINCIPAL ACCOUNTABILITIES

· Responsible in maintaining and updating customer billing and service related records.

· Bring about resolution to product and service related issues by appropriately assessing the customer’s concerns.

· Shall act as first level support for other service departments within the organization.

· Properly evaluate all customer accounts handled and assists customers through offering products that will improve customer experience. Collaborates with Training, Quality and Operations Leaderships for updates on Client Specific Requirements and site targets.

· Support all initiatives and plans of the organization in its efforts to deliver excellent and quality Customer Service to its clients as well as the direct customers of the Client.

· Provides flexibility and collaboration towards business partners.  

· Is willing to work in shifting schedules.

How to Apply


You can Simply “Quick Apply” below or you can reach us:
 
1. Send your resume and application to:
 
2. Send message directly to 0998-598-3667 with your complete name.
 
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