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HR Employee Engagement

2 to 4 Years

Nations Info Corp

Established in 2005
201-500 Employees
JDN Square, P. Remedio Street, Banilad, Mandaue City, Cebu
Total vacancies for this job title: 1
Posted On: September 14, 2021
Job ID: 386981


Awesome benefits we offer:
  • Competitive Salary
  • Night Differential 
  • Fixed weekend off
  • Paid vacation leave
  • Career pathing and advancement opportunities
  • Growth/advancement opportunities within the company
Company Overview
We are a fast-growing online provider of real estate and financial information and services to consumers, investors and professionals. Our goal is to present information which can help our customers make informed decisions to identify opportunities to improve their lives. We are continually looking to the future by innovating and bringing new data-driven consumer products to the marketplace in different verticals. To accomplish these goals, we've grown an extraordinarily talented team and have established various office locations. We strive to hire and partner with only the best players in the industry.
Our corporate culture is focused, friendly and keeps a keen eye on the details, going above and beyond to get the job done. We use courtesy, respect and fairness in all we do for our customers, employees, and business partners. We are big believers in rapid iteration and continuous process improvement
Our clients are in the USA. 
We are looking for an experienced and energetic HR Employee Engagement to join our growing team. In our exciting, fast-paced environment, he/she will provide support, lead and assist the team to ensure efficient operation in the office. Supports the Operations Managers and HR team through a variety of tasks related to organization and communication. Primary responsibility is to make working at Nations Info FUN!
  • Coordinate weekly, monthly, and special company office events
  • Coordinate and execute motivational games, incentives, rewards, recognition for all of our call center departments
  • Decorate the office with fun monthly themes or Holiday decor, can be coordinated with monthly meeting themes
  • Plan and organize monthly team building activities in house and outside the call center (not all company paid for, but encouraged for comradery)
  • Manages and distributes office snack inventory
  • Ensure all event budgets are strictly followed
  • Set up monitors throughout the call center to share real time information about the company, top performers, products, employee recognition, etc that all agents can see throughout the day
  • Assists operations managers & HR team with day-to-day operations of the call center 
    • new hire workstation set up:  computer, headset, desk space, 
    • ensure Internet connection is stable (coordination with BPO Seats)
    • Office supply Management, including equipment, supplies, coffee/water, snacks
    • Ensure each new hire day 1 experience is exceptional with no issues
  • Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Manage Purchases for office, employee travel, equipment, furniture, computers etc
  • Collaborates with different departments in the organization to support and carry out the goals and objectives of the organization
    • Telephone Credit Repair Sales Managers (in Cebu and in U.S.)
    • TSR REP Sales Manager (in U.S)
    • Customer Service Manager (in U.S.)
    • Human Resources (in Cebu and in U.S.)
  • Making sure that all operational procedures are carried in an efficient and cost-effective way
  • Overseeing project and tracking progress towards company goals
  • Manage landlord and office maintenance vendor and supplier relationships such as:
    • dialer system vendors
    • Printer vendor
    • BPO Seats relationship management for facilities / internet / seat space
  • Coordinates with IT department in making sure that agents workstations are prepared prior to the agents' deployment
  • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Resolve administrative problems by preparing reports, analyzing data and identifying solutions
  • Perform special projects assigned from time to time 
  • Must possess a Bachelor's degree in psychology, administration, management or any related field
  • Demonstrated creative and out of the box thinking skills
  • Extremely outgoing personality required
  • Strong and proven admin management experience in the BPO industry
  • Strong Leadership and Decision making skills
  • Excellent time management skills and problem-solving skills
  • Strong organizational and planning skills
  • High attention to detail
  • Proficient in using G Suite (Google docs, Google sheet, G drive, Google calendar) and MS Office (Word, Excel, Powerpoint, etc)
  • Must have excellent communication skills, both spoken & written
  • Proficient Reporting & Analytical Skills
  • Must be open to a fixed night shift schedule and willing to be assigned in Mandaue City Area
For more information about our company, visit our website:
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