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Customer Service Champion - Travel and Hospitality Account (CEBU)

2 to 4 Years
Open to Work From Home
With Business Certificates
Established in 2014
1001-5000 Employees
Apas, Cebu City, Cebu
Posted On: October 20, 2021
Job ID: 386280

Details

Join TDCX! Apply today and be interviewed in the comforts of your home!

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with
TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your
journey to #BeMore!

Top reasons to work with TDCX
  • Attractive remuneration, great perks, and performance incentives
    • Earn up to 32K
    • Monthly performance bonuses upon regularization (up to 30% of basic pay)
    • 15% Night differential rate
    • 15 Sick Leave credits with cash conversions
    • 15 Vacation Leave credits with carry over
    • Internet and electricity allowance*
  • Comprehensive medical, insurance, or social security coverage
    • HMO benefits on Day 1 + one (1) free dependent after 6 months
    • Group life insurance starting on Day 1
  • Premium workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company with 25 years of experience and more than 270 industry awards
What is your mission?
 
As a Support Ambassador (CSR), you will be working with our Travel & Hospitality Account to deliver outstanding customer experience through phone and email. You will be the first point-of-contact to handle and resolve customer concerns.
 
Who are we looking for?
  • Completed 2 years in college
  • With at least 6 months of solid BPO experience in a voice account
  • Strong verbal and written English communication skills
  • Positive, self-motivated and energetic
  • Amenable to work in rotating shifts (morning, mid, & night shifts)
  • Can work from home and in Cebu IT Park, Cebu City
  • With access to a quiet and secured room and at least 30 MBPS internet subscription

How to Apply


Online. Send your application through Mynimo and expect a call from our Talent Acquisition team within 24-48 hours.

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