ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: ROCH.PA – Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back- office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach.

The Group's 331,000 employees, based in 80 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2019, Teleperformance reported consolidated revenue of €5,355 million (US$ 6 billion, based on €1 = $1.12) and net profit of €400 million.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 45,000 people in the country and operates over 30,000 workstations in 22 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

From 2012 to 2020, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center
industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer andOutstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.

In 2020, Teleperformance Philippines was again certified as a Great Place to Work and is the only organization in the country to receive this certification from the Great Place to Work Institute for three years in a row. This 2021, Teleperformance celebrates its 25th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

For further information, please visit the Teleperformance website at teleperformance.ph.

EXPERIENCE THE BEST PLACE TO WORK! JOIN OUR TRAVEL & TOURISM TEAM IN CEBU IT PARK AND EARN AS MUCH AS 30K MONTHLY!

Job Description

Successful candidates will be responsible for handling service support calls, as well as promote and cross sell value added services to various customers

Minimum Qualifications:

Minimum 1 year GDS and travel experience
At least a high school graduate (old curriculum) or senior high school graduate (new curriculum)
Excellent English communication skills
Basic web navigation skills
A Filipino citizen or hold relevant residence status
With Call Center Experience preferred
Valid NBI (6 months to 1 year from date of joining)
Willing to start immediately
Candidate must be residing in Cebu

Apply Now and be one step closer to…

A competitive salary package
Exciting performance bonuses
Generous referral incentives
Best-in-class healthcare benefits from Maxicare
An inspiring and fun work environment with endless career advancement opportunities

Just click the button below to apply now!

Experience The Best Place To Work! Join our Travel & Tourism Team and Earn As Much As 30K Monthly!

1 Year or Less

High School Graduates are Welcome

With Business Certificates

Established in 1996

Teleperformance Tower (Beside Skyrise 2) Villa St., Cebu IT Park, Apas, Cebu City, Cebu

Posted On: November 19, 2021

Job ID: 385792

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