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Customer Service Associate II | Novaliches

₱18,000 - 24,000 per month
2 to 4 Years
With Business Certificates
Established in 1982
10,000+ Employees
Level 1 Robinsons Place Novaliches , 1199 Quirino Highway, Pasong Putik Proper, Quezon City, Metro Manila
Total vacancies for this job title: Over 10
Posted On: August 16, 2021
Job ID: 385449

Details

TeleTech is on the search for a Service to Sales Representative to proactively create meaningful connections with our team in Novaliches, Quezon City. 
 
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business and it's more relevant than ever before in todays environment. We know were stronger together, working towards a purpose that matters. As TeleTechteam members we lift each other up, deliver smiles, and support our communities.Join us in our commitment to deliver amazing experiences. 
 
What youll need to qualify: 
  • Exceptional English verbal and written communication skills 
  • Handy with MS Windows and other computer applications 
  • Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude 
  • Ability to thrive in a dynamic environment 
What your typical day will consist of: 
  • Consult customers on products and services to provide the best solutions as well as technical support inquiries for their needs by a variety of communication channels that could include voice, email or chat 
  • Respond to inquiries with active listening identifying additional needs and support any upgrades in products and services 
  • Open and maintain customer accounts and information 
  • Resolve technical issues with patience and understanding 
  • Positively participate in company events, team activities, and continuous learning 
What you'll enjoy: 
  • Competitivepay and performance-basedincentives 
  • Real career growth opportunities 
  • Company-sponsoredHMO with Health & Wellness programs for you and your family 
  • Educational assistance through tuition reimbursement 
  • An accessible office location at the Level 1 Robinsons Place Novaliches , 1199 Quirino Highway, Barangay Pasong Putik, Novaliches, Quezon City 
Accepting digital applications for your protection and the protection of our employees: Apply online or text TTEC to +63 922 110 1170 to connect with us; apply, check email for the assessment link then schedule your interview! 
 
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But dont take our word for it check out some our women in leadership and diversity awards on TTECjobs.com. 
 
For more information about TeleTech, click on About Us or search #ExperienceTeleTech throughout social media to engage in the global conversation.
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