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No Experience Required! Customer Service/Sales - Dayshift Local Account

No Experience
High School Graduates are Welcome

Admerex Solutions, Inc.

Established in 2005
1001-5000 Employees
G/F Alcar Building, 888 Epifanio de los Santos Ave., Highway Hills, Mandaluyong, Metro Manila
Total vacancies for this job title: Over 100
Posted On: October 8, 2021
Job ID: 384990

Details

Admerex is a Business Process Outsourcing (BPO) company that started its operations in 2007, catering to many banks and financial services companies, e-commerce, telecommunication companies, and government agencies.
In October 2020, Admerex joined and became a Support Services Group Company a Customer Contact Center and BPO Company with headquarters located in Waco, Texas, United States of America and has been designated as its Regional Headquarters in the Asia-Pacific.
 
Our PH Sites:
  • Mandue City (Atlas Site)
    -FPN Bldg. AS Fortuna Street, Bakilid Mandaue City, Cebu
  • Cebu City (Aris Site)
    -2nd Floor, Unit F, Centrum Building, Clavano, corner N Escario St, Cebu City, Cebu
  • Makati City (Alpha Site)
    -The Peak Tower, 107 L.P. Leviste Street, Makati, 1630 Metro Manila
  • Mandaluyong City (Astra Site)
    -G/F Alcar Building, 888 Epifanio de los Santos Ave, Mandaluyong, Metro Manila
  • Mandaluyong City (Alto Site)
    -6th Floor, Citynet Central Building, Sultan Street corner EDSA Barangay, Mandaluyong, 1550 Metro Manila
CUSTOMER SERVICE/SALES LOCAL ACCOUNT
 
Job Responsibilities:
  • Obtains customer information by answering the telephone; verifying information. (Inbound/outbound)
  • Responds to customer inquiries, offers other products and services, payment reminders, and offers payment plans.
  • Establishes policies by entering client information
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; 
  • Accomplishes sales and team targets by completing related results as needed.
Job Requirements:
  • Candidate must be at least a HS/SHS graduate, college level
  • At least 6 mos. of sales experience, BPO setting (local/international account), preferred but not required.
  • Good to excellent communication skills in both English & Filipino.
  • Should be proficient in working with computers; software skills such as working with Microsoft Office and CRM software.
  • Willing to work in Makati or Mandaluyong (on-site)is a plus

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