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Training Manager for Logistics Account

Managerial / Supervisory
With Business Certificates
Established in 2011
501-1000 Employees
6F eBloc 3 Geonzon St., IT Park, Apas, Cebu City, Cebu
Total vacancies for this job title: 1
Posted On: July 23, 2021
Job ID: 384882


Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.2 billion company with 117,000+ professionals across 90 countries, helping over 825 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
We are part of the USD 17.8 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractorsutility vehiclesafter-marketinformation technology and vacation ownership.
Job Description:
  • Head, coach and mentor the training team.
  • Strategize and plan for effective resource utilization, process target alignment.
  • Responsible for driving and tracking training process parameter's critical to quality and process.
  • Adopting best practices, ensuring meeting of SLA's. Manage client expectations.
  • Contribute to the development of the short and long term goals of the process; ensuring Process improvement & Process compliance
  • Drive process improvement and other quality tools for process performance measurement and -standardization.
  • Strategizing and persistent  planning need to achieve Client requirements
  • Conducting Internal Reviews with Training team.
  • Ensuring sessions with training Assistant Managers/ Operations and Quality Managers
  • Graduate- Any discipline, MBA's preferred.
  • 6-8 years of experience
  • 4-5 years relevant experience in BPO Training
  • Excellent written and verbal communication.
  • Excellent people management, man management skills.
  • Strong interpersonal and influencing abilities.
  • Good process management skills.
  • Able to think strategically, and develop business plans.
  • Able to work in terms of business opportunities, growth, revenue.
For more information about our company, visit our website:

How to Apply

Walk-in applicants are encouraged, you may drop by the office and be process on the spot
and have the opportunity to land a job on the same day. Our office is located at 4F JESA ITC
Bldg. General Maxilom Avenue (in front of National Bookstore - Mango Branch)
and 7th F eBloc 3 Asia Town IT Park Apas Cebu City (across Pyramid)
You may also email your resume to:


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