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Trainer

No Experience
High School Graduates are Welcome
Open to Work From Home
With Business Certificates
Established in 1945
10,000+ Employees
G/F Cebu IT Tower One across Ayala Center Cebu and Pag-IBIG Building, Luz, Cebu City, Cebu
Total vacancies for this job title: Over 20
This is An URGENT Job Vacancy
Posted On: July 16, 2021
Job ID: 384863

Details

Wipro BPO is a global information technology, consulting and outsourcing company with services spanning financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media. Serving clients in 175+ cities across 6 continents, we help customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging
technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients. Wipro also champions optimized utilization of natural resources, capital and talent.
 
A career at Wipro means a life-long opportunity to explore your potential, continuous growth, and the joy of working on the latest technologies alongside the finest minds in the industry. An inspiring combination of growth prospects, continuous innovation, fair play and a great work culture makes Wipro an exhilarating place to be in.
 
Qualifications:
  • High School / GED
  • More than two years of customer service experience with at least one year experience of training/ facilitation
  • Good team player
  • Willing to learn and be trained
  • Good communication skills
  • Willing to work on site and a work from home set up
  • Willing to work in in Cebu Business Park or GAGFA Tower in Panagdait, Mabolo
Skills Required:
  • Strong facilitation skills, training experience, classroom management, leadership/coaching/mentoring abilities, critical thinking skills, attention to detail, strong verbal and written communication.
  • Experience with basic computer skills and PowerPoint, works effectively in a fast paced and changing environment
  • Prepare for and Support Effective Facilitation
  • Apply/Support Effective Facilitation Skills
  • Manage/Support the Learning Environment
  • Measure and Enhance Learning Effectiveness
  • Demonstrate ability to coach and apply critical thinking skills
  • Ensure the maximum effectiveness of staff by implementing training programs
Roles and Responsibilities:
  • Monitoring and reporting on the effectiveness of training programs and implementing remediation programs
  • Successfully conducts agent and/or representative training
  • Completes certification courses prior to conducting first training session
  • Adheres to Agent and/or Representative training schedule and curriculum
  • Delivers training assessments to trainees
  • Assigns appropriate pre-study work, as defined by client and Individual training organization.
  • Consistently and thoroughly completes required tracking and reporting tasks.
  • Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.)
  • Knowledge of MS Office Applications
  • Understanding of Healthcare Payer scope of services preferred
Rewards and Incentives:
  • Competitive salary
  •  Amazing incentives and rewards!
  • HMO as early as day one
  • State of the art facilities (Gym, Karaoke, Pantry, etc.)
  • Night shift differential pay
  • Career growth opportunities
  • Accessible work location
  • Non-toxic work environment
Do you want to know more about us?
 
Visit our website at https://careers.wipro.com
Visit our Facebook page – https://www.facebook.com/WiproCareersPH

How to Apply


Your safety is our priority! Due to the current pandemic – COVID-19, we will not be catering walk-in applications but you can apply with us through the comforts of your own home and get hired in a day!
 
You may apply with us here on our Mynimo page or explore different career opportunities by visiting
our career portal - https://careers.wipro.com.

What are you waiting for? Apply today and build your dream career with us!

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