Back to Search Results

Technical Support Engineer - Tier 1 L&R Premium

₱25,000 - 30,000 per month
1 Year or Less
With Business Certificates
Established in 2014
51-200 Employees
Hipodromo, Cebu City, Cebu
Total vacancies for this job title: 1
Posted On: October 8, 2021
Job ID: 383697

Details

Supporting Enterprises is an innovative and contemporary Australian company which owns and operates a delivery center in the Philippines.
 
We partner predominantly with IT companies, marketing & creative design houses, BPOs, financial service institutions, engineering groups and other SME clients all over Australia and abroad to connect talent (YOU) with opportunities.
 
We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe, and supportive environment that embraces change and diversity.
 
Seeking for Technical Support Engineers. They are first responders to tickets from customers and they help troubleshoot, install, update content, onboard customers, etc. or escalate concerns to a different department.
 
Technical Support Engineer - Tier 1 (L&R Premium)
Available to work in a shifting schedule
The salary offer starts at PHP 25,000 up to Php 30,000 plus bonuses
 
Qualifications:
  • With basic knowledge in using HTML, CSS and SQL.
  • Good English communication skills.
  • Amenable to work in a shifting schedule.
  • Available to start immediately.
Responsibilities:
  • Provide first-level technical support and preliminary investigation for customer issues and service requests.
  • Manage and track customer issues.
  • Respond to customer inquiries via chat, email, and phone.
  • Document all technical inquiries, develop and review content for the knowledge base.
 
For more information about our company, visit our website: http://www.supportingcareers.com

How to Apply


You may inquire through our Recruitment contact details:
SMART - 0919 064 4658 / 0919 064 4659 / 0919 064 4660

or

( )

Quick Apply

Be realistic. Employers may ask for proof of your latest salary. Pricing your salary too high can disqualify you from the position.


Point out why you are qualified for this job.

No File Selected

Only files with .doc, .docx, .odt, .pdf, or .rtf extensions less than 900kb are allowed

By clicking the Submit button, you confirm that you have read, understood and agreed to our Terms of Service and Privacy Policy