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Technical Support Engineer - Tier 1 L&R Premium
₱25,000 - 30,000 per month
1 Year or Less
With Business Certificates
Established in 2014
Hipodromo, Cebu City, Cebu
Total vacancies for this job title: 1
Posted On: July 16, 2021
Job ID: 383697
Supporting Enterprises is an innovative and contemporary Australian company which owns and operates a delivery center in the Philippines.
We partner predominantly with IT companies, marketing & creative design houses, BPOs, financial service institutions, engineering groups and other SME clients all over Australia and abroad to connect talent (YOU) with opportunities.
We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe, and supportive environment that embraces change and diversity.
Seeking for Technical Support Engineers. They are first responders to tickets from customers and they help troubleshoot, install, update content, onboard customers, etc. or escalate concerns to a different department.
Technical Support Engineer - Tier 1 (L&R Premium)
Available to work in a shifting schedule
The salary offer starts at PHP 25,000 up to Php 30,000 plus bonuses
- With basic knowledge in using HTML, CSS and SQL.
- Good English communication skills.
- Amenable to work in a shifting schedule.
- Available to start immediately.
- Provide first-level technical support and preliminary investigation for customer issues and service requests.
- Manage and track customer issues.
- Respond to customer inquiries via chat, email, and phone.
- Document all technical inquiries, develop and review content for the knowledge base.
For more information about our company, visit our website: http://www.supportingcareers.com
How to Apply
You may inquire through our Recruitment contact details:
SMART - 0919 064 4658 / 0919 064 4659 / 0919 064 4660