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Technical Support Engineer - ENT (Support Enterprise)

₱25,000 - 30,000 per month
1 Year or Less
With Business Certificates
Established in 2014
51-200 Employees
9th Floor, MSY Tower, Pescadores Road, Cebu Business Park, Hipodromo, Cebu City, Cebu
Total vacancies for this job title: 4
Posted On: January 14, 2022
Job ID: 382015

Details

 

TECHNICAL SUPPORT ENGINEER - ENT (SUPPORT ENTERPRISE)

  • Temporary work from home setup

  • Salary starts at PHP 30,000 

  • Bonuses/incentives

  • Paid Training

  • HMO

Responsibilities:

  • Provide first-level technical support and preliminary investigation for VIP customer issues and service requests.

  • Manage and track VIP customer issues.

  • Respond to VIP customer inquiries via chat, email, and phone.

  • Document all technical inquiries, develop and review content for the knowledge base.

Qualifications:

  • Minimum of six (6) months of technical support experience.

  • Excellent English verbal and written communication skills.

  • Must have basic SQL experience.

  • Knowledgeable of technologies such as HTML and CSS.

  • Available to start immediately.

Supporting Enterprises Inc. is a managed operations company providing remote staff and offshore staffing services for our clients in the US, Australia, Singapore and the UK.

 

We provide a friendly, professional and caring work environment, where we work hand-in-hand to nurture and build lasting careers.

 

We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe and supportive environment that embraces creativity, initiative, hard work and reward our team members with great compensation and benefits packages.

How to Apply


You may inquire through our Recruitment contact details:
SMART - 0919 064 4658 / 0919 064 4659 / 0919 064 4660

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