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Home Based English Or Spanish Technical Customer Service. Earn Cash For CSATS!

1 Year or Less
Open to Work From Home
With Business Certificates
Established in 2012
51-200 Employees
Home-based
Posted On: June 11, 2021
Job ID: 381261

Details

UNIVERSALTECH INCORPORATED
 
#1 best-selling product on Amazon USA. Are you the best at getting Customer Satisfaction Surveys? Do you get 5-10 surveys filled out daily? Then we want you! Earn cash for each CSAT you get on top of your competitive salary!
 
HOME BASED ENGLISH OR SPANISH TECHNICAL CUSTOMER SERVICE. EARN CASH FOR CSATS!
 
Qualifications:
  • Must have good English or Spanish communication skills
  • Strong customer service personality and able to be questionable
  • At least 6 months of Technical support experience in a BPO setting
  • Willing to work on a graveyard shift
  • Can start immediately
  • Work From Home
Important Qualifications:
  • Must have a FAST and STABLE (not choppy) land based internet connection (not the cellular connection) and a PC or Windows laptop with headset (with mute button).
  • Must have a separate room at home (so the agent can talk all night and not worry about waking your roommates or family).
  • Please NO children crying, NO dogs barking and NO roosters - If you don't qualify for this, please don't apply.
  • Outgoing personality
  • Good English/American or neutral Spanish accent
  • Cannot have second job at the same time
Responsibilities:
  • Actively listen to customers to understand their issues or concerns
  • Receive customer calls to provide step-by-step guidelines for the resolution of a technical issue
  • Converse with clients using appropriate language
  • Maintain up-to-date knowledge of company products and services
  • Ensure compliance with standards established procedures for addressing client concerns

How to Apply


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