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Product Trainer

2 to 4 Years
With Business Certificates
Established in 2014
1001-5000 Employees
Ungka 2, Pavia, Iloilo
Total vacancies for this job title: 4
Posted On: June 10, 2021
Job ID: 380484

Details

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
 
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
 
Top reasons to work with TDCX
  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • Premium workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company with 25 years of experience and more than 270 industry awards
What is your mission?
 
As a Training Officer, you are expected to design and deliver effective training workshops to both new and existing staff. You will equip new hires with up-to-date and relevant product knowledge and other required skills.
 
You are also required to perform these job functions:
  • Measure the success of each training through various methods
  • Help make decisions that will enable CSRs to better serve our customers
  • Continuously improve as well as be able to receive and give feedback
  • Identify and solve problems, both individually and within a group training position
  • Collaborate frequently with many other teams and be able to demonstrate clear verbal and written communication
  • Demonstrate excellent coaching, development and management skills
Who are we looking for?
  • At least two (2) years in college
  • Previous experience (2-3 years) in facilitating training for multiple types of audiences - both technical and behavioral skills
  • Experience (2-3 years) in helping to coach, develop, manage the performance and make key decisions for a team of new hires and existing leaders
  • A history of excellence in their current role
  • With access to a quiet and secured room and at least 30 MBPS internet subscription

How to Apply


Send your application to this link: https://bit.ly/TDCXPHCareers

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