Back to Search Results


2 to 4 Years

With business certificates

Established in 2012
51-200 Employees

Chinabank Corporate Center, Hipodromo, Cebu City, Cebu

Total vacancies for this job title : 1

Posted On: May 05, 2021

Job ID: 379686


Qualifications and experience required for this role
  • At least 2 to 3 years’ sales and customer service experience in a call centre environment is required
  • Minimum of one-year supervisory and/or training experience or equivalent
  • Employee development
  • Ability to train, present, facilitate for learning development
  • Coaching, mentoring and skills development activities
  • Developing Strong Teams
  • Foster supported, conducive and good working relationships with individual team members and as a whole
  • Organize team engagement activities (team building activities, huddles, focus-group discussion, team meetings)
  • Time and Personal Management
  • Prioritize workstream and deliverables based on objective, urgency and impact
  • Demonstrate sound decision making in situations that require immediate action or flexibility from usual
  • Delivery of Tasks
  • Complete reports and tracking for record-keeping and data gathering
  • Instructional Design
  • Experience and or competence in processing learning needs to Learning Materials
  • Ability to identify root-cause of learning gap and recommend learning initiatives
  • Utilize instructional design tools (Adobe Animate, Adobe Captivate, Articulate 360, Audacity, Vyond and others)
  • Familiarity with Learning Management Systems
  • Excellent communication skills, both written and verbal
  • Good technical skills in the use of Microsoft Tools (PowerPoint, Excel and others)
  • Flexible and is able to quickly adapt to changing business needs and processes.
Special Requirements
  • Capable of working flexible and/or longer hours when required due to business exigencies
  • Excellent selling skills such as but not limited to closing ability and negotiation
  • Adapt and model ideal behaviors required of leadership and aligned to company values and culture

( )

Quick Apply

Be realistic. Employers may ask for proof of your latest salary. Pricing your salary too high can disqualify you from the position.

No File Selected

Only files with .doc, .docx, .odt, .pdf, or .rtf extensions less than 900kb are allowed

By clicking the Submit button, you confirm that you have read, understood and agreed to our Terms of Service and Privacy Policy