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Technical Support Representative (Davao)

2 to 4 Years

Open to Work From Home

Established in 2017
1001-5000 Employees

Work From Home, Davao del Sur

Total vacancies for this job title : Over 20

Posted On: May 03, 2021

Job ID: 379548


As a Technical Support Representative, you will be responsible for identifying customer's concerns through phone; which includes but not limited to basic troubleshooting, system and equipment issues, installation, operational functions, and maintenance. You will be carefully attending to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
  • Preferably with 1-year customer service experience/technical support (troubleshooting voice, VoIP, data, and video) in a call center environment.
  • Completed Senior High School or it's equivalent (2nd year college).
  • Computer and IT related courses are a plus. (not required but preferred)
  • Legal age of employment;

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