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Service Delivery Lead - Cebu City

2 to 4 Years

With business certificates

Established in 2011
1001-5000 Employees

Cebu IT Park, Lahug, Cebu City, Cebu

Total vacancies for this job title : 2

Posted On: May 07, 2021

Job ID: 379299

Details


WHO WE ARE:
 
Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your lifes best work.SM 
 
Join us today and unlock a world of rewards and benefits for performance, career growth, work-life balance and the opportunity to pursue your passion.
 
SERVICE DELIVERY LEAD
 
Job Description: 
  • Sets team direction, resolves problems and provides guidance to members of own team.  
  • May oversee work activities of other supervisors.  
  • Adapts departmental plans and priorities to address business and operational challenges. 
  • Influences or provides input to forecasting and planning activities. 
  • Product, service or process decisions are most likely to impact multiple groups of employees and/or customers (internal or external). 
Job Requirements:
  • US Registered Nurse
  • With US hospital experience for at 3years
  • Strong clinical acumen and has a good understanding of US Healthcare system
  • Must be articulate in communication. Able to have clear and impactful conversations with stakeholders and top management.
  • Strong people management and leadership experience for at least 3 years.
  • Has worked on projects and able to continually drive operational excellence.
Nice to have skills:
  • People Management and Leadership experience
  • Defines, develops, and manages team KPIs through process compliance.
  • Lean Six Sigma / Green Belt / Yellow Belt

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