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Netsuite Business Manager

2 to 4 Years

Open to Work From Home

Seller Universe

Established in 2021
51-200 Employees

Home-based

Total vacancies for this job title : 1

Posted On: April 29, 2021

Job ID: 379053

Details


Only Apply if you are willing to work from 7am to 4pm Pacific (California Time Zone)

 

We are looking for a NETSUITE BUSINESS MANAGER who can manage a team and directly communicate with clients.

JOB DESCRIPTION:

  • Handle one client with a NetSuite account.

  • Implement NetSuite standard functionalities and customized solutions as required by the client.

  • Assist the client in resolving day to day NetSuite related issues and challenges.

  • Proactively communicate with the client on issues, tasks, and projects related to NetSuite, their online eCommerce accounts (when applicable), and integration setup in-between (when applicable). 

  • Keep track and take ownership of all issues, tasks, and projects related to the client's NetSuite account, their online eCommerce accounts, and integration setup in-between.

  • Manage one or two junior team members.

  • Maintain a good balance between client interest, business interest, and well-being of team members.

  • Delegate tasks to team members while maintaining a balanced workload for all.

  • Gather all relevant details to provide clear instructions to team members prior to delegating tasks.

  • Lead by example - encourage a culture of proactivity, ownership, forward thinking, independence and teamwork, trust and communication, tenacity, analytical thinking, and problem solving. 

  • Ensure top-level quality and timeliness for the output produced by the team.

  • Assist in ramping up new team members as necessary.


QUALIFICATION:

  • At least 4 years of NetSuite experience. 

  • Excellent customer service skills required.

  • Excellent written and verbal business communication in English required.

  • Experience working with US clients required.

  • Project management skill is preferred.

  • Experience in NetSuite integration is preferred.

  • Must be highly analytical and detail-oriented.

  • Must have excellent problem-solving skills.

  • Must be able to work in any US time zone.

  • SuiteTalk and SuiteScript experience is a plus.

  • eCommerce experience (Amazon, eBay, Shopify, etc) is a plus.

  • Knowledgeable in Google Suite, Microsoft Suite, or any SaaS applications.


COMPENSATION:

1,200 - 1,600 USD


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