Back to Search Results

Technical Support Engineer - Tier 1 (L&R Growth)

₱20,000 - 22,000 per month
1 Year or Less
With Business Certificates
Established in 2014
51-200 Employees
9th Floor, MSY Tower, Pescadores Road, Cebu Business Park, Hipodromo, Cebu City, Cebu
Total vacancies for this job title: 2
Posted On: January 14, 2022
Job ID: 377944

Details

 

TECHNICAL SUPPORT ENGINEER - TIER 1 (L&R Growth)

  • Temporary work from home setup

  • Salary starts at PHP 22,000

  • Incentives

  • Paid Training

  • HMO

Responsibilities:

  • Provide first-level technical support and preliminary investigation for customer issues and service requests.

  • Manage and track customer issues.

  • Respond to customer inquiries via chat, email, and phone.

  • Document all technical inquiries, develop and review content for the knowledge base.

Qualifications:

  • Minimum of six (6) months of technical support experience.

  • Excellent English verbal and written communication skills.

  • Knowledgeable with HTML, CSS and SQL.

  • Available to start immediately.

Supporting Enterprises Inc. is a managed operations company providing remote staff and offshore staffing services for our clients in the US, Australia, Singapore and the UK.

 

We provide a friendly, professional and caring work environment, where we work hand-in-hand to nurture and build lasting careers.

 

We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe and supportive environment that embraces creativity, initiative, hard work and reward our team members with great compensation and benefits packages.

( )

Quick Apply

Re-enter your email address

Be realistic. Employers may ask for proof of your latest salary. Pricing your salary too high can disqualify you from the position.


Point out why you are qualified for this job.

No File Selected

Only files with .doc, .docx, .odt, .pdf, or .rtf extensions less than 900kb are allowed

By clicking the Submit button, you confirm that you have read, understood and agreed to our Terms of Service and Privacy Policy