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Technical Support Engineer - Tier 1 (L&R Growth)

₱20,000 - 22,000 per month
1 Year or Less
With Business Certificates
Established in 2014
51-200 Employees
9th Floor, MSY Tower, Pescadores Road, Cebu Business Park, Hipodromo, Cebu City, Cebu
Total vacancies for this job title: 2
Posted On: January 14, 2022
Job ID: 377944




  • Temporary work from home setup

  • Salary starts at PHP 22,000

  • Incentives

  • Paid Training

  • HMO


  • Provide first-level technical support and preliminary investigation for customer issues and service requests.

  • Manage and track customer issues.

  • Respond to customer inquiries via chat, email, and phone.

  • Document all technical inquiries, develop and review content for the knowledge base.


  • Minimum of six (6) months of technical support experience.

  • Excellent English verbal and written communication skills.

  • Knowledgeable with HTML, CSS and SQL.

  • Available to start immediately.

Supporting Enterprises Inc. is a managed operations company providing remote staff and offshore staffing services for our clients in the US, Australia, Singapore and the UK.


We provide a friendly, professional and caring work environment, where we work hand-in-hand to nurture and build lasting careers.


We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe and supportive environment that embraces creativity, initiative, hard work and reward our team members with great compensation and benefits packages.

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