TELEPERFORMANCE

Teleperformance (TEP - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: TEP FP), the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the worldâ€™s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale.

The Group's 300,000 employees, spread across nearly 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction. In 2017, Teleperformance reported consolidated revenue of €4,180 million (US$4,720 million, based on €1 = $1.13).

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs around 44,000 people in the country and operates over 30,000 workstations in 21 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

From 2012 to 2018, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded in 2017 as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority (NEDA).

In 2018, Teleperformance Philippines was certified as a Great Place to Work® and is the first organization in the country to receive this certification from the Great Place to Work® Institute. This year, Teleperformance celebrates its 23nd year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

Now Hiring | Customer Service Representatives - Local Telecom Account

JOB DESCRIPTION:

Successful candidates will be responsible for handling service support calls, as well as promote and cross sell value added services to various customers.

MINIMUM REQUIREMENTS:

Completed at least 1 year in college
Good to excellent English communication skills
With at least 6 months of call center experience
Basic web navigation skills
A Filipino citizen or hold relevant residence status
Valid NBI (6 months to 1 year from date of joining)
Willing to start immediately
Candidate must be residing in Cebu

JUST CLICK THE BUTTON BELOW TO APPLY NOW!

Now Hiring | Customer Service Representatives - Local Telecom Account

1 Year or Less

With Business Certificates

Established in 1996

G/F Recruitment Hub, Teleperformance Tower (Beside Skyrise 2) Villa St., Cebu IT Park, Apas, Cebu City, Cebu

Total vacancies for this job title: Over 100

Posted On: May 3, 2021

Job ID: 377934

Applications for this jobs are now closed.