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₱19,000 - 20,000 per month
2 to 4 Years
With business certificates
Basak, Lapu-Lapu City, Cebu
Total vacancies for this job title : 1
Posted On: May 05, 2021
Job ID: 377699
- Gathering, identifying and analyzing CRM requirements and ensure that they are met.
- Assisting in creation of long-term strategic goals for high data quality and appropriate data use.
- Monitoring data quality, data migrations and data integration.
- Investigating and analyzing reported defects
- Evaluating and configuring CRM system and providing detailed end user documentation.
- Providing support to end users, diagnosing and resolving problems
- Supporting on a wide range of tasks focused on reporting, insights delivery, process improvement and providing system support to drive operational success of the Sales Team
- Managing the processes associated with maintaining accurate and timely updates to all Account Ownership, Sales Targets, Account Roles, Territory and Team Membership Assignments to enable accurate and timely Sales Performance Reporting.
- Designing and implementing processes required to efficiently and consistently onboard new Customer records
- Exception reporting on any possible data issues and working with the Stakeholder groups to address these.
- Establishing and communicating on relevant metrics to monitor progress vs Dynata's CRM data strategy.
- Experience working with a CRM
- Excellent organizational and communication skills
- Have experience of working in a Customer facing support or sales role
- Must be focused on quality i.e. delivering excellent services to the company and customers
- Ability to work with people of varying technical skills
- Ability to effectively communicate complex concepts
- Strong spreadsheet skills
- Excellent business analysis and problem-solving skills