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IT Operations Associate | Entry Level

No Experience

With business certificates

Established in 1989
5001-10,000 Employees

16/F Ebloc2, W Geonzon St., Cebu I.T. Park, Apas, Cebu City, Cebu

Total vacancies for this job title : Over 10

Posted On: May 04, 2021

Job ID: 377609


Apply and pass the skills assessment within the day and get a chance to win one of the 200 monthly winners of 500 worth of Lazada credits* or get a chance to win Apple Gadget Bundle* if you offer accept on/before April 30, 2021!
Company Description
Accenture in the Philippines is a pioneer in Accentur's global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture's global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
Job Description:
The IT Operations Associate will act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Address incident and service request tickets
  • Provide on call support
  • Maintain administrator level remote access on our supported servers
  • Automated monitoring of server availability, capacity and performance
  • Operating systems configuration changes
  • Implement change requests in the Unix environment
  • Administer and maintain clients' IT systems infrastructure, deal with servers, databases, network and Cloud
  • Develop and maintain knowledge of tools and service management procedures necessary to run IT operations
  • Support incident identification, prioritization, and resolution activities
  • Participate in automation and other continuous improvement initiatives
  • Bachelor's Degree in Computer Engineering, Information Technology or other related courses
  • Fresh Graduates are highly encouraged to apply
  • Knowledgeable in Back Up and Recovery Management and Server Operating Systems
  • Knowledgeable in Network administration, operations & maintenance troubleshooting
  • Knowledgeable in Service Support, Service Delivery, IT Service Management, IT Operations
Join our high-performing team and enjoy these benefits:
  • Trainings/ Knowledge Transfer sessions will be provided before deployment to assigned projects
  • Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
  • Company-sponsored trainings, upskilling, and certification
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Night Differential
  • Allowances
  • Car and Housing Plan
  • Flexible Working Arrangements
  • Healthy and Encouraging Work Environment
Terms and Condition apply*
COVID-19 update: The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

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