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Be a Team Lead for our Auto Retail Account! Apply now!
Fusion BPO Services Phils. Inc.
7F Robinsons Cybergate Bldg., Fuente Osmena Circle, Capitol Site, Cebu City, Cebu
Posted On: May 01, 2021
Job ID: 377331
- HMO with Dental coverage + 1 FREE dependent
- Exciting performance-based incentives
- Career development
- Life insurance program
- Vacation and family leave programs
- Quarterly team-building activities
- Free weekly in-house massage
- Familial environment
- Work location is located at Fuente Osmena, Robinsons Cybergate
- Graduate of any 4-year course with at least 6 months supervisory experience in the BPO-Customer Service sector or College Level with at least 1 year Team Lead experience in the BPO Customer Service sector
- Excellent interpersonal and English communication skills: Verbal and Written
- Exceptional organizational skills for planning, strategizing, delegation, coaching, facilitation and negotiation
- Proficient in basic software applications such as: Microsoft Office
- Willing to temporarily work and train from home immediately.
- With laptop/PC and headset.
- Stable internet connection of at least 10mbps.
- Trained in Leadership and Management concepts through internal or external training agencies, similar experience and/or theoretical knowledge in:
- Basics of Management
- Performance Management c. Defining Behavioural Standards and Goals
- Defining Performance Goals
- Conflict Management
- Root Cause Analysis (RCA)
- Able to maintain confidentiality, credibility and professionalism
How to Apply