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Amazon is hiring for a WORK FROM HOME Virtual Customer Service-Seasonal! With Completion Bonus

No Experience

High School Graduates are Welcome

With business certificates

Established in 1995
1001-5000 Employees

15th Floor PhilAm Life Center, Cebu Business Park, Luz, Cebu City, Cebu

This Is an URGENT Job Vacancy

Posted On: April 14, 2021

Job ID: 377312

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Job Description:


 An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.  Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.  Customer Service Associate- VCS- Philippines: Virtual Customer Service (VCS) - It is a 'Work from Home' model for Philippines CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and "work-like" environment at home location so that associates can deliver their best in terms of productivity and quality.



  • No experience required for - SHS Graduate, College Graduate, Completed 2 years in college

  • 1 year customer service experience required for HS Graduate (old curriculum), Less than 2 years in college, ALS Graduate

  • Internet Speed minimum requirement is 10 Mbps download and 5 mbps upload

  • Fiber/DSL internet, wired and dedicated line required

  • Should have a dedicated workspace

  • Residing in Cebu City , Mandaue, Lapu-Lapu,Talisay City,Toledo, Minglanilla, Naga,Consolacion, Liloan and COrdova

Communication Skills:

  • Excellent communication skills (written and verbal)

  • Ability to communicate correctly and clearly with all customers

  • Good comprehension skills - ability to clearly understand and state the issues customers present

  • Ability to concentrate - follow customers issues without distraction to resolution

  • Good composition skills - ability to compose a grammatically correct, concise, and accurate written response

Computer Knowledge/Skills:

  • Ability to use a desktop computer system

  • Excellent typing skills

  • Demonstrates an ability to successfully navigate websites

  • Ability to successfully adapt to changes in the work environment

Additional Information:

  • This is for a work from home set-up

  • No interviews here!

How to Apply


  • Click Search

  • Filter to Philippines

  • Select Virtual Customer Service Associate-Seasonal

  • Click Apply

  • Get started!

You can also send your resume and application letter to the following address:


Amazon Operation Services Philippines, Inc.

15th Floor PhilAm Life Center

Cebu Business Park Cebu City,


or send an email to


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