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Agent Process Trainer

1 Year or Less
With Business Certificates
Established in 1997
5001-10,000 Employees
G/F Synergis IT Center F. Cabahug St., Mabolo, Cebu City, Cebu
Posted On: July 23, 2021
Job ID: 377043


SYKES is the best company where you can work, learn and grow. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies.
That means that you get to work with the world's biggest brands and industry leaders! Here are some of the other benefits of working in SYKES:
  • Competitive salary, account-specific benefits and performance incentives
  • Night differential and night shift allowances
  • Paid sick and vacation leaves
  • HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents
  • Life Insurance
  • Cool office spaces and employee-centric facilities
  • Accessible locations
  • Mentoring and development programs for career growth opportunities
  • Exclusive discounts in partner establishments
  • Company-sponsored interest clubs
  • Employee engagement activities
  • Volunteer programs
SYKES has been in the Philippines for more than 20 years and is considered the country's first multinational contact center!
*The compensation package is inclusive of incentives and allowances. The basic salary varies depending on your assessment.
SYKES ASIA CEBU is looking for
Earn competitive salary and great benefits!
  • Serves as point of contact for all training issues and questions for assigned classes
  • Performs needs analysis for training new hires for the account
  • Ensures adherence to customer standards and recommends actions, if necessary, to contain and correct training problems
  • Meet client-training requirements by developing course structure and content design
  • Carries out supervisory responsibilities over the trainees
  • Meet training timetables by performing required classroom instruction
  • Provides effective communication and quality feedback to trainees
Minimum Qualifications:
  • Bachelor's degree holder
  • At least 1 year training experience in a BPO setting
  • Has experience in working with people on different levels
  • Excellent verbal and written communication skills
  • Proficient in MS Office applications

How to Apply

Apply now by sending your CV/resume to
Please indicate: Mynimo - Now Pooling: Agent Trainers in the subject line.


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