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Be our Level 3 System Administrator and get a chance to earn Competitive Salary+Allowances+ Bonuses!

2 to 4 Years

With business certificates

Established in 2000
501-1000 Employees

11th Floor, PHILAM Building, Cebu Business Park, Luz, Cebu City, Cebu

Posted On: April 13, 2021

Job ID: 377029

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Details


Dreamscape Networks is Australia’s and Singapore’s #1 Domain and Website Hosting provider with a clear goal to be Australia’s and South East Asia’s #1 Online Solutions Provider. We are rapidly expanding into new high growth markets providing technology solutions to help our customers establish, build, maintain and grow their online presence.
 
VISION:

Providing simple, innovative and affordable online solutions that change lives
 
MISSION:
 
To help customers achieve their online goals by delivering innovative, user friendly and intuitive, technology driven solutions to become the worlds most trusted and affordable online solutions provider, all backed by Best in World service
 
CORE VALUES:
 
Dreamscape Networks’ five core values represent the principles and beliefs that have guided the company throughout the years. These values are reflected in employees’ decisions and actions every day.
  • Genuine – The Company believes that one of the most important lessons in life and business is the need to be authentic and honest.
  • Relentless – The Company is composed of a young and dynamic workforce with a high level of energy and motivation to work beyond the extra mile.
  • Passion – Dreamscape Networks operates with utmost passion and commitment to continuously serve its customers.
  • Excellence – The Company promotes a culture of excellent and commitment to continuously serve its customer.
  • Fun – Dreamscape Networks celebrates every successful milestone it achieves with togetherness as a company. It fosters a productive environment of working while having fun.
The Digital transformation is happening right now, so get on board!
 
LEVEL 3 SYSTEM ADMINISTRATOR
 
Key Responsibilities:
  • Serves as hands-on technical expert for customer deployment and facilitates migration of customers into our Hosting Infrastructure
  • Takes ownership of incidents or requests allocated to the relevant virtual team ticket queue and professionally manages them through to resolution or escalation even for non-Corporate Clients A
  • Assists with security and audits task related to Hosting infrastructure
  • Assists cross functional teams in troubleshooting and problem identification
  • Works on all complex complaint cases
  • Conducts all activities in line with the organizations’ policies, processes and guidelines with respect to customer privacy, security, data protection, organizational strategy, security, legal and regulatory requirements
  • Appropriately handles all confidential company and client information
  • Reports any discovered breaches of confidentiality or policy (internal or regulatory) to management
  • Reports any discovered vulnerabilities in internal or third-party systems
  • Ensures reported vulnerabilities, breaches of confidentiality and breaches of policy (internal or regulatory) are actioned or escalated
Qualifications:
  • Must be a Graduate of any IT-related course
  • Must have at least two (2) years of Customer Service experience in troubleshooting end user technology, both hardware and applications
  • Must have at least three (3) years of experience in Linux application
  • Must have at least three (3) years of experience in Web/Mail Servers: Apache, Nginx, Exim, Dovecot
  • Must have experience in web/application/domain hosting or cloud services environment
  • Must have experience in delivering client-focused solutions based on customer needs
  • Must have advanced understanding of Networking and protocols
  • Must have demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Must have deep Technical understanding
  • Must have the ability to prioritize among competing tasks
  • Must have critical thinking and problem-solving skills
  • Must be expert at software the organization is using daily
For more information about our company, visit our website: www.dreamscapenetworks.com

How to Apply


As part of your application process, kindly access the link below:
https://web.wd1.myworkdayjobs.com/DN1/4/refreshFacet/318c8bb6f553100021d223d9780d30be

Step 1 : Please select LOCATION : Cebu, Philippines;
Step 2: Then choose the Position you are applying for;
Step 3: And click Apply
Step 4: Create an account – start your application
Step 5: Upload your updated CV
Step 6: Fill out necessary informations
Step 7: Save and continue

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