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Business Operations Specialist (ECO)

2 to 4 Years

Established in 2006
51-200 Employees

KH Compound, MEZ 1, Ibo, Lapu-Lapu City, Cebu

Posted On: April 14, 2021

Job ID: 377000



We are a fast growing Company that meets the need of the future generation. Our business expertise lies in the manufacture of equipment that supports the production of LCD/LED and solar energy generation. Our operations headquarters is based in Texas, USA, with a strong Engineering and Marketing Team based in California, USA.

Is currently looking for:
Job Summary:
The Business Operations Specialist will be in responsible for supporting account operations  company wide. Duties include the following. Quoting weldments and developing basic shop  masters. Create inventory impact reports for changes to orders. Review and identify changes  to customer orders including Bill of material Changes. Support various data analysis and  administrative activities. Detailed knowledge of weldment processes, key suppliers, and  manufacturing process is required.
Essential Duties and Responsibilities:
Level 1: 
  • Quoting: 
    • Quote new and existing weldments using an established quote template. 
    • Create engineering drawings required to build weldments. 
    • Create engineering masters/routers in ERP system as required 
    • Provide exceptions to RFQ based on internal capabilities. 
  • Data collection: 
    • Collect and format inventory reports including on hand/on order/demand for all  sites. 
    • Provide inventory demand reports for all claims and cancellations (E&O). 
    • Provide comparisons of single and multi level BOMS, to identify material changes. 
  • Communications: 
    • Occasional phone calls/emails with change originators to correct issues with  change submissions. 
    • Internal escalations to Supervisor upon recognition system failure to implement  changes. 
Level 2: All Level 1, +2-years of experience, plus: 
  • General: 
    • Act as point of contact for requests from internal customers. 
    • Assign tasks to team members. 
  • OR 
    • Perform duties as ECO Coordinator. 
    • Maintain CCB log 
    • Conduct CCB meetings. 
    • Maintain Claims log for site.
  • Training: 
    • Provide training to CCB members to review and approve ECO’s. 
    • Perform training for new employees for quoting and claims. 
  • Communications: 
    • Occasional phone calls/emails with Account Operations program managers. o Internal escalations to Supervisor when changes are not implemented. 
Knowledge, Skills and Abilities:  
  • Strong time management and organizational skills 
  • Strong verbal and written communication skills 
  • Customer service orientation 
  • Ability to work effectively with all departments and other groups to ensure that site On Time delivery and quality goals and objectives are met. 
  • Must be able to read technical details on a weldment print. 
  • Experience with weldment manufacturing is preferred. 
  • Proficient in Microsoft Excel. 
  • Ability to multi-task in a fast-paced environment. 
  • Ability to use ERP estimating systems such as Visual, Vista, Oracle, etc. MS Excel, Word and Access. 
Educational Requirement: 
  • Engineering Degree or equivalent work experience in Engineering discipline for level 1- 2. 
  • Bachelor’s Degree or equivalent work experience in Engineering/technical discipline for  level 3-4. 
Experience Requirement: 
  • Work Experience: 
    • 2-5 years’ quoting and weldment manufacturing Level 1-2.
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