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For Pooling: Content Moderation Reviewer

1 Year or Less

High School Graduates are Welcome

With business certificates

Established in 1983
10,000+ Employees

G/F Abreeza Corporate Center, J. P. Laurel Avenue, 1-A, Davao City, Davao del Sur

Total vacancies for this job title : Over 100

Posted On: May 06, 2021

Job ID: 376957

Details


Title: Customer Care Specialist | Concentrix Davao

 

Job Specialization: Content Moderation

 

Who We Are

 

The Dream Job defined

 

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

 

Your day-to-day in a nutshell

  • Answering incoming calls from customers

  • Resolving customer inquiries/requests

  • Developing and maintaining accurate files

  • Ensuring customer requests are handled in an appropriate and timely manner

  • Utilizing various Concentrix and client-based tools and applications for customer management and servicing

  • Providing cutting-edge service in a friendly, confident and knowledgeable manner

Ready to #EmbraceDifferent?

 

You may be our next Customer Experience Champion if you:

  • Are a college graduate, with or without BPO experience

  • Have an experience of at least 1 year in the BPO industry; but candidates without BPO experience are also welcome to apply

  • Have good English communication skills

  • Have working knowledge on computers

  • Have good customer service, multi-tasking and problem-solving skills

  • Are willing to work in shifting schedule

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