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Technical Support Engineer - ENT (Support Enterprise)
₱25,000 - 30,000 per month
1 Year or Less
With business certificates
9th Floor, MSY Tower, Pescadores Road, Cebu Business Park, Hipodromo, Cebu City, Cebu
Total vacancies for this job title : 1
Posted On: April 20, 2021
Job ID: 376874
- Minimum of six (6) months of technical support experience.
- Excellent English verbal and written communication skills.
- Must have basic SQL experience.
- Knowledgeable of technologies such as HTML and CSS.
- Available to start immediately.
- Provide first-level technical support and preliminary investigation for VIP customer issues and service requests.
- Manage and track VIP customer issues.
- Respond to VIP customer inquiries via chat, email, and phone.
- Document all technical inquiries, develop and review content for the knowledge base.
How to Apply